FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Q: Why choose us?

A: We have over 6 years raw material production experience and more than 10 years export experience. Our colors and design are variety, for rhinestone trimming, we have more than 80 plastic colors and 100 designs; for DIY handmade series, we have more than 500 desings and 100 colors for each design. What’s more,We can custom the colors and designs that customers need. Furthermore,we always focusing on new model designs and quality control,thus we won a worldwide reputation as you can see our factory scale and comprehensive ability in our website.

Q: How about quality assurance?

A:All goods will be shipped before checking the quality and we will send pictures to you for checking,also we have quality inspection a。

Q: What is the price and MOQ?

A:Factory direct price,our MOQ is 100 strands /color/size.

Q:Do you offer sample before placing an order?

A. Yes, We provide proofing service, for high-quality customers, we will refund the proofing fee after placing the order

Q: How do I pay for my purchase?

A: You can pay by T/T, Western Union and Paypal etc . 30% deposit, 70% balance before shipment.

Q:What shipping way can I choose?

A: We can send EMS,DHL,UPS,FedEx,sea ect. You can choose the way you need.

Q:How long is delivery time?

A: For small order it takes about 1-3 working days and for large quantity,3-15 working days.

Q:How about your after sale service?

A:If you find some problems when you received the goods, please contact us first and send more information to us, we will try best to deal it.

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